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If a product is defective, we will replace the product with similar or identical product or at our option a credit towards a future purchase. To make a claim under this warranty, obtain a return authorization number (RMA). No cancellations or refunds on all confirmed or special orders. Please inspect you order immediately upon receiving it. Please contact us within one business day if there are any issues with the product or delivery. If we shipped in error, returns must be processed for return within two business days in unused condition only. A RMA number is required for return authorization. To receive a warranty replacement product, the original purchaser must contact LED WORLD INC Technical Support VIA phone and email to determine and troubleshooting the issue. Upon determination of a verified defect, a Return Materials Authorization (RMA or RGA) will be issued by the LED WORLD INC. Customer Service Department. It is the responsibility of the original purchaser to return the item back to LED World (over their Vendors) at their cost VIA ground.
Due to the depreciation nature of lighting, LED lighting is warranted for 1 year, (some exceptions may apply) from the date of shipping unless otherwise noted in writing. This warranty is expressly in lieu of all other warranties expressed or implied. Under this Limited Warranty, the obligation of the company is limited to replacing on a prorated basis, at its option, any component found to be defective. This Limited Warranty does not apply to damage caused by buyer or alteration to the product, non-qualified installers or incorrect power supply. Factory warranties are covered by the original manufacturer and claims must be them.
You are entitled to the manufacturer’s limited expressed warranty, if any, that accompanies the product. www.ledWorld.ca makes no additional or independent warranty. All other warranties, expressed or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed.
www.ledWorld.ca shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.